Customers are eligible for a return within 7 days from the date of purchase.
Money refunds also apply from 3 to 7 business days from the date of purchase if the purchase was made by card, and the amount is refunded within 24 hours if the purchase was made in cash.
The product must be returned in its original packaging, with the original receipt and tags, and the item must be in excellent, salable condition.
Please note that customised products, watches, jewellery and limited-edition products are exempt from the exchange and return policy (neither to be exchanged nor returned).
For assistance with arranging online exchanges or returns, please reach out to us at the following contacts:
Qatar: 8004441
London: +447907777776